About Us
40+ Year Commitment to the Pierce County Area
Established in 1975, Narrows Heating & Air Conditioning, Inc. is a third generation family business specializing in commercial and residential central heating, air conditioning, and electrical installations, as well as HVAC repair and maintenance. For over 40 years, Narrows has provided thousands of Puget Sound area home and business owners with quality installations and service. From the beginning, our family has adhered to a simple philosophy: Provide a premier client experience based upon trust, integrity, and a commitment to increasing quality of life while reducing annual energy consumption. Over the years we've earned an outstanding reputation for consistently delivering exceptional service and superior value to our customers.
Oldest Pierce County Trane Comfort Specialist
Not every dealer qualifies as a Trane Comfort Specialist. Only those that meet Trane's stringent standards and demonstrate a commitment to customer satisfaction and continuing education make the grade. Narrows Heating & Air Conditioning is committed to ongoing training to keep up to date with Trane's latest technology, ensuring that you receive a system that is designed to achieve maximum efficiency, reliability and comfort, and a system that delivers the efficiency its ratings promise and you expect.
Quality Technicians
Our team of qualified technicians are the brightest and most experienced in the industry. All our technicians are subjected to a background check and drug test. Continued education and advanced training are hallmarks at Narrows Heating & A/C. We want to ensure all our team members are up to date with the latest installation techniques and heating/cooling technologies. The HVAC industry is constantly changing and so are we.
100% Performance Guarantee
In appreciation of your trust in Narrows Heating & A/C and our commitment to providing a premier client experience, we are proud to offer a guarantee on the performance of any new residential Trane system we have the privelege to install. If, in the first year of us, it does not deliver the specified heating or cooling capacity, taking into consideration the nature of the project scope and ambient conditions which will be documented at the time of the installation, and we are not able to correct the problem, we will remove the Trane equipment and refund the entire price for the removed equipment.
Industry Leader
Over the course of the last 40 years as we have built our reputation as a premier HVAC solutions provider in the Puget Sound area, we have been recognized by the Better Business Bureau and the Puget Sound Consumer Checkbook.
We have earned an A+ rating with the Better Business Bureau and the Consumers’ Checkbook recognizes our commitment to being the highest rated Pierce County dealer in the all important Doing Work Properly and Overall Quality categories.